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Since the year 2000, Echo Consulting Group has provided operational assessment, process redesign, and implementation of process change; provider and nurse productivity, staffing and compensation assessment and redesign; and revenue cycle assessment, redesign and implementation services to practice groups, hospitals, and health systems nationwide.

Echo has a long-standing results-oriented reputation with progressive products and services to serve the rapidly changing healthcare market.  Our mission is to assist healthcare organizations improve the patient experience. We combine the hard science of process data analysis and simulation with the soft science of behavior modification to achieve transformational results for our clients. 

We believe that successful implementation of any change initiative is achieved by creating a primary culture of continuous improvement and patient centered care. As consultants with clinical backgrounds, we understand that everything we do to streamline processes should be linked to improving clinical outcomes and patient experience. This approach is met with enthusiasm as we engage providers, administrators and staff through an operational redesign project strategy. We specialize in developing organizational cultures that provide transparency and authentic, multidisciplinary collaboration.

In this transforming healthcare environment, Echo’s strategies for operational improvement and the development of a culture that embraces multidisciplinary collaboration improves the patient perception of their hospital experience resulting in enhanced HCAHPS; forms a care team that meets CMS Core Measure Quality Indicators; and ultimately prepares providers and staff to reduce the cost of care and improve access, quality and efficiency to meet Value-based Purchasing demands.

85% of our clients have received HealthGrades recognition

Over 71% of our client hospitals are Joint Commission accredited

Develop a culture that prepares providers & staff to reduce cost, improve access, quality & efficiency to meet Value-based Purchasing demands